Contact 22Bet Customer Care

Welcome to our guide on 22Bet Kenya’s Customer care services – where we’re about to embark on a journey together. In this review, we won’t just skim the surface; we’ll dig deep into the bookmaker’s customer support channels in Kenya, offering you a detailed analysis. If you’re a Kenyan punter and have questions or need a helping hand, you’re in the right place – because there are plenty of ways to get the assistance you need. So, let’s roll up our sleeves and explore each contact option as if chatting with a good friend over a cup of coffee. 

Before we jump in, if you don’t know about the bookmaker, check out our 22Bet review.

Customer Service Options

The bookmaker knows the importance of contacting an agent in the case of an issue. No matter how good an online betting site is, players will still encounter problems occasionally. In this case, the bookmaker has made several communication channels available to Kenyan punters. Let’s take a look at the different methods below: 

Live Chat

Navigating 22Bet Kenya’s live chat is as simple as a few clicks. When you visit the 22bet.co.ke website, watch for the “Ask a Question” button at the site’s bottom. Give it a gentle click, and voilà, the chat opens up, ready for your inquiries. You can swiftly type in your questions and patiently await the consultant’s response.

What makes the platform’s live chat a standout option is its inclusivity – there’s no need for registration or logging in to seek assistance. This online service is open to everyone, making problem-solving easy for all users.

WhatsApp Number

WhatsApp is one of the most popular apps for communication worldwide, especially in Africa. It has taken over regular text messages in Kenya, and WhatsApp is the new cool. Many Kenyan-focused bookmakers need to add a WhatsApp number for punters, but we are glad that platform has one. It is another swift method to reach out to our customer care team. If you have questions about betting, depositing, or other concerns, call them or drop a message at +254 (0) 713146047. 

Support Email List

While it’s true that emailing may offer a different response than live chat, it’s still a reliable avenue for your inquiries, especially if immediate answers aren’t crucial. 22Bet Kenya has set up a dedicated email address for the Kenyan region, making it easier for customers here. You can reach out to them at support-co.ke@22bet.com.

There are also additional contact emails depending on the issues you have. These include: 

• Customer Service: support-co.ke@22bet.com
• Security Department: security@22bet.com
• Comments and Complaints: complaints@22bet.com

Conclusion

In summary, 22Bet Kenya’s customer care is all about convenience. They offer multiple ways to get assistance, whether you prefer the speed of live chat, the familiarity of WhatsApp, or the reliability of email. They’re here to help with any questions or concerns about betting or deposits. No matter how you reach out, 22Bet is your trusted friend, always ready to assist you.

Zalika Madaki