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18 November, 2023 (UPDATE 19 April, 2024)
11 minutes to read

Online gambling has gained immense popularity in Kenya, with many bettors seeking convenient ways to enjoy casino games and sports betting. 1xBet is a platform that has garnered significant attention due to its gambling options and promotions. However, some users have reported encountering withdrawal problems at the bookmaker. This article will discuss users’ everyday withdrawal problems, causes, and potential solutions. 

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Understanding the 1xBet Withdrawal Process

Understanding the 1xBet Withdrawal Process

Before delving into the specific withdrawal problems on 1xBet, it is essential to comprehend the withdrawal process itself. Withdrawing funds from your 1xBet account allows you to transfer your winnings or unused balance to your preferred payment method. The company has prepared several options that are available to every Kenyan bettor. Let’s take a look at those methods:

  1. E-Wallets: For those who prefer e-wallets, 1xBet offers the option to withdraw funds to Skrill or Neteller accounts. 
  2. Mobile Money: 1xBet allows Kenyan bettors to withdraw their winnings from mobile phones. You can cash out your winnings with just a few taps on your mobile device via Airtel or M-Pesa.
  3. Credit card: 1xBet has teamed up with MasterCard and Visa systems to ensure a seamless withdrawal experience directly to your debit card. 
  4. Cryptocurrencies: Digital currency enthusiasts will be pleased to know that 1xBet supports transactions with a wide selection of 40 different cryptocurrencies.

Read our complete guide on the 1xBet withdrawal process for a more detailed breakdown.

What Causes Withdrawal Problems On 1xbet?

Betting at 1xBet is usually an enjoyable and thrilling experience, but let’s face it – sometimes the road isn’t always smooth. Imagine you’re eager to withdraw or deposit and suddenly hit a roadblock; frustrating, isn’t it? Before you start throwing things at your computer or breaking your mobile device. We’ve got your back with insight on what could be the potential causes behind the cash-out woes: 

  • Keep an Eye on Your Amounts: Sometimes, a withdrawal or deposit can be canceled if it doesn’t match the bet amount. So, watch those numbers closely to avoid surprises.
  • Check Your Info: Double-check your withdrawal method and make sure your details are correct. Even a tiny typo can lead to problems.
  • Stick to Your Registered Account: Always use your registered account for deposits and withdrawals to keep things easy. Trying to cash out to an unregistered profile can cause issues.
  • No Fake Accounts: Avoid creating fake accounts just for sign-up bonuses. It can lead to payment problems, and that’s no fun.
  • Have Backup Payment Options: Sometimes, payment services go down for maintenance. Have a few different deposit and withdrawal options ready to stay in the game.
  • Bonus Wagering Requirement unmet: To move bonus funds to your main account, you must meet wagering requirements. For full details, visit the promotion page.

What Are the 1xbet Withdrawal Problems and Their Solution?

What Are the 1xbet Withdrawal Problems and Their Solution?

Alright, let’s talk about the real deal regarding 1xbet. Creating your account is like a virtual handshake that says, “Sure, I agree with your terms.” But who has time to review all those rules and fine print on their website?

The don’ts for making withdrawals are right there in that document. Here are the errors players complain about: 

Money Is not Credited to the Card

One of the most frustrating withdrawal problems is when the money is not credited to the card. This can happen due to incorrect payment information provided during the withdrawal process. To avoid this problem, it is crucial to double-check the accuracy of your card details, such as the card number, expiration date, and CVV code. Even a minor error can lead to unsuccessful withdrawals. If you are still facing issues, it is advisable to contact your bank or card issuer for assistance.

Error When Withdrawing Funds

Another common withdrawal problem is encountering an error while trying to withdraw funds. This can happen due to technical glitches on the platform or temporary issues with the selected payment method. If you encounter an error, try refreshing the page or logging out and back in. If the problem persists, it is recommended to contact 1xBet support for further assistance.

Denied Transaction

Most of the time, a transaction is denied; it usually will be an issue from the customer’s side. 

Your betting account could face a freeze, and any winnings might be wiped clean. This can happen in various situations:

  • Using multiple accounts simultaneously. 
  • Engaging in activities that raise suspicion of money laundering.
  • Falling short of minimum wagering requirements can prevent the withdrawal of bonus winnings. 

Insufficient Funds for Withdrawal

Sometimes, users may need help with withdrawal problems due to insufficient funds in their 1xBet account. This can happen if you try to withdraw an amount greater than your available balance or have any active bets that still need to be settled.

Solution: Before withdrawing, ensure you have sufficient funds to cover the requested amount. If you have any pending bets, wait for them to be settled before withdrawing funds.

The 1xbet Withdrawal Method With the Most Problems 

The 1xbet Withdrawal Method With the Most Problems

While 1xBet offers a variety of withdrawal methods, some methods may be more prone to problems than others. It is essential to be aware of these potential issues and consider alternative options.

One of the most problematic withdrawal methods reported by users is bank transfer. Bank transfers can sometimes be slower compared to other options, and delays or errors in processing can occur. To avoid potential issues with bank transfers, consider using alternative methods such as e-wallets or mobile payment solutions.

Withdrawal Time at 1xBet

Withdrawal Time at 1xBet

Withdrawal times can vary depending on the chosen payment method. To provide a better understanding of the expected withdrawal timeframes, here is a table outlining the average withdrawal times for different payment methods available on 1xBet:

Payment Option Cash Out Timeframe
Bank Transfer 3-5 business days
E-wallets 0-24 hours
Cryptocurrency0-24 hours
Mobile payments 0-24 hours
Debit cards0-24 hours

How to Ensure the Security of Your Transactions

How to Ensure the Security of Your 1xbet Transactions

When engaging in online gambling activities, ensuring the security of your transactions is of utmost importance. Here are some tips to help you protect your personal and financial information when using 1xBet:

  1. Use a solid and unique password for your 1xBet account.
  2. Enable two-factor authentication for an additional layer of security.
  3. Avoid using public or unsecured Wi-Fi networks when accessing your 1xBet account.
  4. Be cautious of phishing attempts and only provide your personal information on secure and verified websites.

1xBet also takes several measures to ensure the security of user transactions. The platform employs advanced encryption technology to safeguard sensitive data and implements strict security protocols to prevent unauthorized access.

Contacting 1xBet Support

If you encounter any withdrawal problems or have any other queries, the 1xBet support team can assist you. Here’s how you can contact them:

Live Chat 0-800-600-070 info-ke@1xbet-team.com

Conclusion

1xbet Conclusion

While 1xBet has a wide range of gambling options and promotions, it is essential to be aware of potential withdrawal problems and how to overcome them. By understanding the withdrawal process, verifying your account, and choosing the most suitable withdrawal method, you can minimize the chances of facing withdrawal issues on 1xBet.

If you encounter any problems, do not hesitate to contact 1xBet support for assistance. They are dedicated to providing prompt and reliable support to address your queries and resolve any withdrawal problems you may face.

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FAQ

Are there fees to pay when withdrawing from 1xBet?
The bookmaker does not impose any charges. 
Why can’t I withdraw money from 1xBet?
Withdrawal requests may be declined if the deposited or withdrawn amount doesn’t match the bet placed or if the betting account is misused.
What should I do if I cannot withdraw money from 1xBet?
Please contact 1XBET’s customer service team.

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